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Customer Service Rep - OH_Cleveland

Location: Cleveland, OH, United States
Date Posted: May 26, 2022
Category: Customer Service
Job ID: 112744

Job Description

The Opportunity:

Clean Harbors is seeking a Customer Service Representative that is responsible for overseeing the daily customer service functions to their facility's accounts.


Why work for Clean Harbors?


  • Health and Safety is our #1 priority and we live it 3-6-5!

  • Competitive wages

  • Comprehensive health benefits coverage after 30 days of full-time employment

  • Group 401K/ with company matching component

  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments
  • Opportunities for growth and development for all the stages of your career


Key Responsibilities:


  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Responds to customer and account manager inquiries.

  • Provides exceptional customer service when answering incoming customer phone calls and performing outgoing customer calls.

  • Ensure that questions or problems are brought to resolution in a timely fashion.

  • Possesses knowledge and ability to promote all Clean Harbors services.

  • Interacts with sales and operations personnel to ensure they have knowledge on customer feedback.

  • Provides an active role in promoting teamwork, ownership, premier customer service and quality within the organization.

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner always.


What does it take to work for Clean Harbors?


  • High School Diploma.

  • Degree in Chemistry or Biology preferred.

  • 1+ Years Customer Service

  • Strong Customer Service Skills

  • Strong written and communication skills

  • Ability to handle multiple tasks simultaneously

  • Detail Oriented

  • Ability to work in a team environment

  • Proficient in Windows Office based applications




Join our team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at


Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.


We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.


Clean Harbors is a Military & Veteran friendly company.



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