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Customer Service Rep - OH_Cleveland

Location: Cleveland, OH, United States
Date Posted: May 26, 2022
Category: Customer Service
Job ID: 112744

Job Description

The Opportunity:

Clean Harbors is seeking a Customer Service Representative that is responsible for overseeing the daily customer service functions to their facility's accounts.

 

Why work for Clean Harbors?

 

  • Health and Safety is our #1 priority and we live it 3-6-5!

  • Competitive wages

  • Comprehensive health benefits coverage after 30 days of full-time employment

  • Group 401K/ with company matching component

  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments
  • Opportunities for growth and development for all the stages of your career

 

Key Responsibilities:

 

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Responds to customer and account manager inquiries.

  • Provides exceptional customer service when answering incoming customer phone calls and performing outgoing customer calls.

  • Ensure that questions or problems are brought to resolution in a timely fashion.

  • Possesses knowledge and ability to promote all Clean Harbors services.

  • Interacts with sales and operations personnel to ensure they have knowledge on customer feedback.

  • Provides an active role in promoting teamwork, ownership, premier customer service and quality within the organization.

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner always.

 

What does it take to work for Clean Harbors?

 

  • High School Diploma.

  • Degree in Chemistry or Biology preferred.

  • 1+ Years Customer Service

  • Strong Customer Service Skills

  • Strong written and communication skills

  • Ability to handle multiple tasks simultaneously

  • Detail Oriented

  • Ability to work in a team environment

  • Proficient in Windows Office based applications

     

 

 

Join our team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/

 

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

 

We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

 

Clean Harbors is a Military & Veteran friendly company.

 

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