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Senior Corporate Account Support Representative

This job posting is no longer active.

Location: Norwell, MA, United States
Date Posted: May 25, 2022
Category: Customer Service
Job ID: 112569

Job Description

The Opportunity:

The Senior Corporate Account Support Representative is primarily responsible for mastering all of the duties of the Corporate Account Support Manager and advising and managing the team in the absence of the Corporate Support Manager.
•       Location: 600 Longwater Drive, Norwell, MA 02061  
•       Schedule: Monday - Friday
•       Hours: 7 a.m. to 7 p.m. EST
Why work for Safety-Kleen?

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Opportunities for growth and development for all the stages of your career
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments

Key Responsibilities:

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Ensure the contract pricing rates follow contractual agreements and are properly set up in company systems, working closely with contract pricing and the Price Improvement Team (PIT) personnel, when price increases are initiated, and new waste-streams are added to our rate tables;
  • Review quote language and rates to ensure that contract agreements are followed;
  • Ensure pricing additions made to the system have Corporate Account Manager approval;
  • Serve as the customer contact for all e-procurement system inquiries;
  • Work with the local sales team to ensure that purchase orders are updated correctly in the system, when purchase orders are received;
  • Ensure that disposal restrictions are accurate and in place for all generators within assigned customer;
  • Administer report generation for all assigned accounts according to the set schedule or request;
  • Act as the central point of contact for corporate clients requiring centralized management;
  • Work with local customer service and sales teams to ensure the customer’s contract is being adhered to especially with regards to pricing;
  • Serve as back up customer contact to the corporate account manager for assigned accounts;
  • Supports the Corporate Account Manager (CAM) on customer deliverables, special projects, and problem resolution;
  • Supports Vertical Vice Presidents with customer requests and contract management on unassigned CAM accounts;
  • Manage the Corporate Support Team in the absence of the Corporate Support Manager;
  • Attend Management Meetings upon request;
  • Train new Corporate Account Support Representatives.

What does it take to work for Safety-Kleen?

  • High School diploma or equivalency required. Bachelor’s degree in environmental science or other science related disciplines;
  • 3+ years’ experience with Clean Harbors contract systems;
  • 1+ years Clean Harbors sales or customer service experience preferred;
  • Strong knowledge of Clean Harbors sales and marketing strategies;
  • Domain knowledge and experience with Clean Harbors systems;
  • Familiarity with EPA, DOT and applicable state and local regulations;
  • Excellent communication skills, both written and verbal;
  • RCRA and Hazardous Waste Management Training.

Safety-Kleen Systems, a Clean Harbors company, has   a commitment to excellence deeply rooted in a strong sense of tradition. Our   entire business model revolves around keeping North American   businesses green. We generate more than $1.2 billion in annual revenue   as a world-class environmental service organization and market leader in industrial   hazardous waste management, parts-cleaning technology, and oil re-refining.   We collect over 200 million gallons of used motor oil each year and we have   the largest re-refinery capacity in North America allowing us to re-refine   more than 150 million gallons each year.
Every day, we help our customers resolve their waste   management needs and reduce their carbon footprint. PROTECTION.   CHOICES. PEOPLEMAKE GREEN WORK.™

Join our safety focused team today!  To learn more about our company,   and to apply online for this exciting opportunity, visit us at

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.
Safety-Kleen Systems, a Clean Harbors company, is a Military & Veteran friendly company.


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