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Customer Service Representative

Location: Brampton, ON, Canada
Date Posted: May 12, 2022
Category: Customer Service
Job ID: 112319

Job Description

The Opportunity:

The Opportunity

Safety-Kleen Brampton, ON is looking for a Customer Service Representative in Brampton, Ontario to join their safety conscious team!

Are you a problem solver with a passion for providing superior customer service? We might have the position for you!

Why work for Safety-Kleen?  

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group RRSP with company matching component
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments
  • Opportunities for growth and development for all the stages of your career

Key Responsibilities:   

  • Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Receive 40-60 inbound calls from internal or external customers;
  • Provide nationwide support for our clients in a timely manner to ensure customer satisfaction;
  • Gather customer information, verify key aspects and then determine a timely resolution;
  • Drive to meet or exceed daily performance metrics related to key performance indicators;
  • Be personable and maintain upbeat, positive attitude while communicating with the customers.

What does it take to work for Safety-Kleen?  

  • High School Diploma required;
  • Bilingual - fluent in Spanish preferred;
  • Customer service experience is a plus but not required;
  • Excited to learn this role and industry;
  • Strong computer skills;
  • Outgoing personality, willing to jump in;
  • Strong verbal and written communication skills;
  • Detail-oriented;
  • Bonus points for experience with Salesforce;
  • Ability to adapt and work in a team environment.

Wondering what to expect in starting your career with Safety-Kleen?  Click Here to view a Day in the Life Video!

Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.
 
Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLEMAKE GREEN WORK ™

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at www.safety-kleen.com/careers

We thank all those interested in joining the Safety-Kleen team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

Safety-Kleen Systems, a Clean Harbors company is a Military & Veteran friendly company.

Clean Harbors welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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