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Manager Process Improv Program - TS_Hyderabad

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Location: Hyderabad, TS, India
Date Posted: Aug 29, 2022
Category: Business Development
Job ID: 79260

Job Description

The Opportunity:

About Clean Harbors:

Clean Harbors Inc. ( is a NYSE listed US based $3.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the companys Chairman and CEO.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 15,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

We are operating from Skyview, Hitech City Hyderabad (, Smartworks Baner, Pune and Wework Hebbal, Bengaluru. Clean Harbors has substantially invested in the GCC to support its growth plans. The Company is celebrating its 41st year in 2021 and is counting on the GCC to be a part of extending that track record of success.


The Process Improvement position is responsible for identifying and coordinating process improvement initiatives within CleanHarbors, including best practices and standard operating procedures.  The role is responsible for identifying, planning and implementing key projects to improve quality, reduce cost, increase productivity and improve cycle time, resulting in significant business improvement and customer satisfaction.


  • Experience from 3years to 6years into Process excellence.
  • Collaborate with onsite stakeholders to create playbooks for Executive Headcount plan execution.
  • Work with onsite stakeholders and various functional teams at the GCC to identify process improvement opportunities.
  • Use Continuous Improvement techniques like Value Stream Mapping (VSM) and work with the process groups to represent the ‘as-is’ process, identify redundant steps, turnback and other process waste; and help come up with optimized and efficient process across all the functions at the GCC or the larger business.
  • Actively work with the functional teams to identify process automation opportunities.
  • Work with cross-functional teams to document quality processes and projects, get alignment with management/operational teams, implement in operation and monitor progress.
  • Coordinate Root Cause Analysis (RCA) for any escalations, quality and efficiency issues using proven techniques like 5-Why, Fishbone, etc.
  • Assist the management in devising and optimizing KPIs and benchmarks.
  • Conduct Continuous Improvement trainings.
  • Ensure SOPs (Standard Operating Procedures) are reviewed per the agreed frequency.
  • Develops tools and methods to track and report relevant key performance indicators (KPI’s).
  • Performs other related duties as assigned.
  • Six Sigma certification is a must and F&A process experience is required.
  • Experience on Process transitions.
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