Spill Desk Administrator

Job Description

The Opportunity:

HydroChemPSC is looking for a Spill Desk Administrator to join their safety conscious team! The Spill Desk Administrators main responsibility is to logistically multi-task; specifically as it relates to coordinating the dispatch of environmental crews to support clean-up efforts in order to restore power to customers. This person will have direct communication with the client as well as Field Environmental Specialists, and operational teams to ensure a timely response to the emergency call is executed. 

HydroChemPSC, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HydroChemPSC offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.

Essential duties:

• Completes job duties in accordance with client requirements and Company policies, practices, and procedures.
• Receives incoming job requests from clients and end customers.
• Obtains necessary information to organize servicing of the job to meet or exceed expectations; both conveyed and unspoken.
• Utilizes customer dashboards and systems to help prioritize emergency crew workloads
• Helps determine the type and quantities of material and equipment needed from appropriate resources.
• Effectively organizes, on short notice, frequent changes in service jobs pending or in progress.
• Communicates regularly with the client to ensure job priorities are clear, job quality is acceptable and to resolve any conflicts concerning personnel/equipment resources available.  Immediately notifies the PSC Operations Management of any problems or concerns.
• Interacts with other vendors as necessary or directed.
• Actively participates in safety meetings.
• Additional duties as assigned.

Educational requirements:

• High school diploma/GED or equivalent experience

Skills and experience:

• 3 or more years of Admin or Dispatching experience.
• Must be extremely organized, detailed oriented, and have strong customer relations skills.
• Must have ability to multitask and work independently to meet deadlines.
• Computer background working with Windows, Microsoft Excel, Word and Office a must

HydroChemPSC and its subsidiaries affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. HydroChemPSC is an Equal Opportunity Employer.

*HPC
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