Environmental Customer Service Specialist

Job Description

The Opportunity:

Our Environmental Customer Service Specialist is responsible for the support of Clean Harbors services, working under direct supervision.

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!
• Competitive wages 
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group 401K/RRSP with company matching component
• Opportunities for growth and development for all the stages of your career
• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments

 Key Responsibilities:

• Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
• Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
• Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
• Ensures timely resolution to any customer issues
• Possesses knowledge and ability to promote all Clean Harbors services
• Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
• Specific tasks as assigned by management

 Customer Service activities include:

• Account setup/modifications
• Profile creation
• Quoting/Agreements
• Scheduling
• Order management
• Resolve compliance issues

Qualifications:

• BS/BA in Business or Environmental Science preferred
• Strong verbal and written communication skills
• Strong organizational/time management skills
• Detail oriented
• Flexibility
• Ability to handle multiple tasks simultaneously
• Proficient in Windows Office based applications

Join our team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

Clean Harbors is a Military & Veteran friendly company.

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