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Location: Norwell, MA, United States
Date Posted: Jan 17, 2022
Job ID: 75579
Clean Harbors Norwell, MA is looking for a Collections Supervisor to join their safety conscious team!The Collections Supervisor is responsible for managing an accounts receivable portfolio - effectively collecting payments for open invoices, investigating credit issues, submitting reports for accounting adjustments (application of credits, debits, and offsets), preparing reports as needed for customers and management, maintaining customer files, assisting with the reconciliation of accounts, recommending credit holds, and submitting recommendation of accounts slated for third-party collection efforts (Legal or collection agency). The Collection Supervisor will also supervise, train, and/ or support other team members in an effort to promote individual and team growth and prosperity.
Why work for Clean Harbors?
Demonstrate excellent customer services skills (both oral and written)
Effectively manage an accounts receivable portfolio, per team and company directives, with particular attention to customer, industry, service line and economic trending
Prepare reports as needed by customers and management
Understand contracted terms and conditions, and make necessary referrals/ escalations regarding receivables issues related to contracted terms and conditions as needed
Review and reconcile customer accounts as needed
Critically review customer credit worthiness and recommend credit holds (recommendations must meet standards for management review).
Critically review and make recommendations to manager of accounts to be submitted to the legal department (recommendations must meet standards for management review).
Assist and train collection team members on how to effectively manage various collection obstacles like customer credit issues, erroneous billings, performance and pricing disputes, and how to properly escalate an issue both inside both our and the customer's organization
Ensures productivity of team members, and ensures they have been trained in appropriate functions and applications
Communicates daily changes and updates to team
This senior role could require some occasional travel
This senior role requires supervision of other team members, including regular portfolio reviews, and providing feedback and guidanceUses progressive discipline as needed
Partners with Sales, Operations, and other Clean Harbors teams to resolve disputes
What does it take to work for Clean Harbors?
Wondering what to expect in starting your career with Clean Harbors? Click Here to view a Day in the Life Video.
40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Join our safety focused team today To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.
Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.
Clean Harbors is a Military & Veteran friendly company.