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IT Support Engineer

This job posting is no longer active.

Location: La Porte, TX, United States
Date Posted: Jun 14, 2021
Category: Technician
Job ID: 73848

Job Description

Responsibilities

The Opportunity:

Clean Harbors is seeking an IT Support Engineer, internally known as Site Support Technician, to identify and initiate resolutions to problems and issues associated with computer and telephony technology, including initially assessing the state of communications infrastructure and architecture in all field sites and reporting this information directly to management, and implementing all changes necessary to bring field sites in compliance with corporate IT standards.
 
Why work for Clean Harbors?

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Opportunities for growth and development for all the stages of your career
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments


Key Responsibilities:

  • Implement and provide technical support for deployed IT systems, including PCs, operating systems, hardware, software, and peripherals.
  • Provide technical and operational support for deployed telephone systems.
  • Implement and provide technical support for barcode scanning equipment and printers.
  • Install and repair both wired and wireless networks according to corporate IT standards.
  • Provide single point of contact for site-related technical support issues that include working with the Network Services, Technical Services, or MIS teams.
  • Update and complete assigned tickets in the corporate helpdesk system.
  • Travel approximately 25% or as needed.
  • Escalate support issues within and outside of Field Services as the situation dictates.

 
What does it take to work for Clean Harbors?

  • High school or equivalent required.  Certifications or IT related associates degree preferred;
  • 4+ years of IT support experience;
  • Ability to travel 25% as needed;
  • Ability to work weekends or off hours as needed if outages occur;
  • CompTIA A+ certification or equivalent training is preferred;
  • Previous experience with ServiceNow is preferred;
  • Previous experience working in Industrial environments preferred;
  • Advanced knowledge of Windows 7 and Windows 10 Operating Systems, wired and wireless networks, network printer setup and support, barcode scanner support, telephone installation & support, and ticket and task management;
  • Intermediate PC application support skills;
  • Advanced PC hardware troubleshooting and support skills;
  • Proficiency with Cisco technologies;
  • Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

 

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and

industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. 

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/. 

For additional information about driver career opportunities, please call us at 1-833-32-DRIVE (1-833-32-37483).

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.

Clean Harbors is a Military & Veteran friendly company.

*CH

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