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Customer Service Representative

Location: Braintree, MA, United States
Date Posted: Mar 15, 2021
Category: Customer Service
Job ID: 71755

Job Description


The Opportunity

Clean Harbors Braintree is looking for a Customer Service Representative to join their safety conscious team! A Customer Service Representative that is responsible for overseeing the daily customer service functions to their facility's accounts.


Why work for Clean Harbors?

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Opportunities for growth and development for all the stages of your career
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments.

Key Responsibilities:

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Responds to customer and account manager inquiries with excellent wirtten and oral communication.
  • Provides exceptional customer service when answering incoming customer phone calls and performing outgoing customer calls.
  • Ensure that questions or problems are brought to resolution in a timely fashion.
  • Possesses knowledge and ability to promote all Clean Harbors services.
  • Interacts with sales and operations personnel to ensure they have knowledge on customer feedback.
  • Provides an active role in promoting teamwork, ownership, premier customer service and quality within the organization.


What does it take to work for Clean Harbors?

  • High School Diploma required, College Degree preferred;
  • Strong written and communication skills;
  • Ability to handle multiple tasks simultaneously;
  • Detail Oriented;
  • Ability to work in a team environment;
  • Proficient in Windows Office based applications.


Wondering what to expect in starting your career with Clean Harbors? Click Here to view a Day in the Life Video!


40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.


Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at


For additional information about driver career opportunities, please call us at 1-833-32-DRIVE (1-833-32-37483).


Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.


Clean Harbors is a Military & Veteran friendly company.




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