Corporate Account Support Manager

Job Description

Responsibilities

The Opportunity

The Corporate Account Support Manager (internally known as Key Account Support Manager) is responsible for managing Corporate Account Support Representatives, ensuring high level of customer service is being provided to both internal and external customers. Also, making sure account contract requirements are being implemented and maintained.

Preferred location for position is Norwell, MA but other locations will be considered.

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!
• Competitive wages
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group 401K with company matching component
• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments
• Opportunities for growth and development for all the stages of your career

Key Responsibilities: 

• Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times;
• Hires, trains and manages Corporate Account Support Teaml to insure all Corporate Accounts are covered effectively and efficiently;
• Works closely with Vertical Vice Presidents of Sales to ensure sufficient support exists for their Corporate Accounts, Corporate Account Managers  and at times Vertical Accounts;
• Together with the Sales Adminstration team ensure proper Corporate Account Assignments and budgets are entered into our systems on a quarterly basis;
• Manages third party procurement systems purchase order systems and insures purchase order information gets to appropriate CHES personnel;
• Attend monthly Vertical Account Sales business review meetings and other Management meetings upon request;
• Perform all duties listed on the Corporate Account Support Representatives Job Description for assigned accouts;
  
• Perform special assignments when asked by management;
• Meet with other departmental managers to resolve issues or set up protocols to support management of Corporate Accounts. IE (Billing, Pricing, E-Billing, Collections);
• Proactively review receivables report and manage resolution for Corporate Accounts;
• Work closely with Price Improvement Team to insure Pricing Contract do not expire and interupt business. Work toward Price improvement within Corporate Accounts;
• Work with IS teams to improve and create Customer Reports;
• Other duties as required.

What does it take to work for Clean Harbors?

• High School Diploma required. Bachelor’s preferred;
• 5+ years leadership experience;
• Industry experience and/or customer service experience preferred;
• Willing to travel 5%;
• Strong verbal and written communication skills.

Wondering what to expect in starting your career with Clean Harbors? Click Here to view a Day in the Life Video!

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.

For additional information about driver career opportunities, please call us at 1-833-32-DRIVE (1-833-32-37483).

Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.

Clean Harbors is a Military & Veteran friendly company.

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