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Customer Service Representative

This job posting is no longer active.

Location: Norwell, MA, United States
Date Posted: Sep 9, 2020
Category: Customer Service
Job ID: 66866

Job Description

Responsibilities

The Opportunity  

Clean Harbors is looking for an experienced, Customer Service Representative who is passionate about giving superior customer service.  

Why work for Safety-Kleen?  

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments
  • Opportunities for growth and development for all the stages of your career

Key Responsibilities:   

  • Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Receive 60-100 inbound calls from internal or external customers;
  • Provide nationwide support for our clients in a timely manner to ensure customer satisfaction;
  • Gather customer information, verify key aspects and then determine a timely resolution;
  • Drive to meet or exceed daily performance metrics related to key performance indicators;
  • Be personable and maintain upbeat, positive attitude while communicating with the customers.

What does it take to work for Safety-Kleen?  

  • High School Diploma required;
  • 2+ years of customer service experience OR alternate experience working with Clean Harbors internal systems;
  • Ability to type 35 words per minute;
  • Strong verbal and written communication skills;
  • Detail-oriented;
  • Ability to adapt and work in a team environment.

Join our team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/ 

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. 

 We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role. 

 Clean Harbors is a Military & Veteran friendly company. 

*CH
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