Sales & Service Onboarding HRSS Associates - GCC

Job Description

Overview

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $4.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

Responsibilities

This is a Process Specialist Role primarily to support our US HR teams to onboard the new hires at various locations across the country.

Job Description: The roles and responsibilities include, but may not be limited to:

1. Understanding the hiring requirements and working closely with the Location managers and Talent acquisition teams to onboard the new hires.
2. Gathering and processing the necessary paperwork to implement the new hire information into HRIS
3. Communicate with the new hires to educate them with all the necessary information that would help them have seamless first day/ first week at work location
4. Distributing login credentials, manuals, guidelines as required
5. Ensure appropriate technical assistance to the new hires in order them to set up their hardware and software
6. Assigning and assisting the New Hires on the mandatory trainings and policies that they may need to complete upon onboarding
7. Addressing any additional queries that the New Hires may have till they are handed over to the Business Managers
8. Monitoring the onboarding systems to ensure that hiring managers are completing necessary tasks in a timely manner
9. Ensuring all the above tasks are performed within stipulated timelines keep the new hire well informed about what he/ she can expect once they report to work and create an exceptional onboarding experience
10. Become an expert of the ins and outs of how our gateway works - don’t worry, we’ll train you on this part!

Qualifications

1. Proven 2 – 4 years’ work experience as an HR role or in a relevant role primarily supporting US customers – Calls & Email Support
2. Excellent verbal and written communication skills, without MTI 
3. Ability to handle sensitive and confidential information
4. Hands-on experience with Human Resources Information Systems (HRIS) is preferred, however, not essential
5. Self-managed with little supervision
6. Highly self-motivated and detail-oriented
7. Any graduate