Bilingual (French) Customer Service Rep 2 CAN

Job Description

Overview

The Opportunity

Safety-Kleen is looking for a Bilingual (French) Customer Service Representative in Brampton, Ontario to join their safety conscious team! Are you a problem solver with a passion for providing superior customer service? We might have the position for you!

***Hybrid Work from home options available for this role!***
 

Why work for Safety-Kleen?  

• Health and Safety is our #1 priority and we live it 3-6-5!
• Competitive wages
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group RRSP with company matching component
• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments
• Opportunities for growth and development for all the stages of your career

Responsibilities

• Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
• Receive 40-60 inbound calls from internal or external customers;
• Provide nationwide support for our clients in a timely manner to ensure customer satisfaction;
• Gather customer information, verify key aspects and then determine a timely resolution;
• Drive to meet or exceed daily performance metrics related to key performance indicators;
• Be personable and maintain upbeat, positive attitude while communicating with the customers.

Qualifications

• High School Diploma required;
• Bilingual - fluent in French is required;
• Customer service experience is a plus but not required;
• Excited to learn this role and industry;
• Strong computer skills;
• Outgoing personality, willing to jump in;
• Strong verbal and written communication skills;
• Detail-oriented;
• Bonus points for experience with Salesforce;
• Ability to adapt and work in a team environment.

Wondering what to expect in starting your career with Safety-Kleen?  Click Here to view a Day in the Life Video!

Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.
 
Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK ™

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at www.safety-kleen.com/careers

We thank all those interested in joining the Safety-Kleen team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

Safety-Kleen Systems, a Clean Harbors company is a Military & Veteran friendly company.

Clean Harbors welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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