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Field Supervisor IS

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Location: Salt Lake City, UT, United States
Date Posted: Oct 27, 2022
Category: Operations Supervisors
Job ID: 116876

Job Description

The Opportunity:

HPC-Industrial Powered by Clean Harbors is looking for a Field Service Supervisor to join their safety conscious team! Plan, lead, organize and coordinate all duties associated with daily branch operations to include but not limited to improving operational efficiencies through effective utilization of equipment and scheduling of personnel. Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded.

 

About HPC-Industrial

HPC-Industrial Powered by Clean Harbors, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.

 

Essential Duties:

  • * Coordinates and manages group activities and interactions with other divisions

  • * Coordinates scheduling of personnel and project assignments
  • * Conducts and supervise staff meetings.
  • * May approve accounts payable / accounts receivable for payment.
  • * Assist with review of monthly PNL statements and all applicable discrepancies..
  • * QA/QC’s all specialist work.
  • * Assist with customer service responsibilities as needed.
  • * Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
  • * Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with HPC’s HR policies, practices, and procedures.
  • * Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project
  • * Assists in the bidding of industrial services projects.
  • * Assists in the planning and scheduling of projects.
  • * Reviews status reports and modifies schedules or plans as required.
  • * Prepares reports for management, client, or others.
  • * Confers with personnel to provide technical advice and to resolve problems.
  • * Coordinates project activities with activities of government regulatory or other governmental agencies.
  • * Ensures customer receives cost effective services in accordance with contract provisions.
  • * Resolves billing issues to customer and company's satisfaction and ensures safe execution of all services provided in accordance with HPC safety policies, procedures, and practices.
  • * Primary liaison between customer and HPC operations in resolving service issues
  • * Cultivates quality relationships laterally and above primary contact to retain clients.
  • * Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
  • * Performs other duties as assigned.

 

Working Environment:

  • * Office/field environment. Exposure to elements typically found in petrochemical, pulp, paper, power, and refinery industry

 

Skills and Experience:

  • * 5+ years industrial cleaning experience of which 2 have been served in a management capacity.

  • * Experience in the applicable utilization of standard/specialized industrial cleaning equipment.
  • * Ability to schedule equipment/personnel efficiently/effectively for daily maintenance/project work.
  • * Successfully resolve customer/employee complaints.

 

Educational Requirements:

  • * High School or GED equivalent with minimum 10 years industrial cleaning experience of which 5 have been served in a management capacity. Prefer BS degree or business discipline with minimum 5 years in a management capacity

 

HPC-Industrial and its subsidiaries affords equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. HPC Industrial is an Equal Opportunity Employer.

 

*HPC

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