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Customer Service Representative

Location: Laurel, MD, United States
Date Posted: Sep 20, 2022
Category: Customer Service
Job ID: 114925

Job Description

The Opportunity:

Clean Harbors located in Laurel, MD, is actively looking for a Customer Service Representative to join our safety conscious team. The Customer Service Representative is responsible for the support of Clean Harbors services and operations.

Why work for Clean Harbors?

  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Competitive wages 
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Opportunities for growth and development for all the stages of your career
  • Generous paid time off, company paid training and tuition reimbursement
  • Positive and safe work environments

 

Key Responsibilities:

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
  • Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization
  • Provides exceptional customer service when managing customer inquiries and service needs via phone, email, and online platform
  • Ensures timely resolution to any customer issues
  • Possesses knowledge and ability to promote all Clean Harbors services
  • Interacts with sales and operations personnel to ensure they have knowledge on customer feedback/service issues
  • Specific tasks as assigned by management

 

Customer Service activities include:

  • Account setup/modifications
  • Supports customers located in MD, VA, WV, PA
  • Answer incoming calls
  • Assist with Sales Orders
  • Resolve customer issues when needed
  • Utilizing Excel for daily/weekly updates

 

 

Qualifications:

  • Strong verbal and written communication skills
  • Strong organizational/time management skills
  • Detail oriented
  • Flexibility
  • Ability to handle multiple tasks simultaneously
  • Proficient in Windows Office based applications

 

Join our team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

We thank all those interested in joining the Clean Harbors team; however only those that complete the online application and meet the minimum job qualifications will be considered for this role.

Clean Harbors is a Military & Veteran friendly company.

*CH

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