{"tool":"get_job","result":{"requisitionId":"158796","client":"Clean Harbors Corporate - USA","title":"Customer Service Rep","description":"Safety-Kleen in <strong>Easton, IL</strong> is currently looking for a <strong>Customer Service Representative </strong>to join their team! As a <strong>Customer Service Representative</strong> you will be responsible to support the technical services general manager(s), the service center(s), account managers, and technical service specialists in servicing accounts, including ensuring the accuracy, tracking, and processing of all technical, billing, and administrative information, setting up new customers and ensuring the accuracy of customer information in company systems, creating the paperwork for scheduled jobs, and assuring the proper extension of credit to customers in concert with financial and collection personnel.<br><br><strong>Why work for Safety-Kleen?</strong><br><br><ul><li>Health and Safety is our #1 priority and we live it 3-6-5!</li><li>Competitive wages</li><li>Monday-Friday schedule</li><li>Comprehensive health benefits coverage after 30 days of full-time employment</li><li>Group 401K with company matching component </li><li>Own Part of the Company with our Employee Stock Purchase Plan</li><li>Generous paid time off, company paid training and tuition reimbursement</li><li>Opportunities for growth and development for all the stages of your career</li></ul><br><br><b>RESPONSIBILITIES</b><br><br><strong>Key Responsibilities:</strong><br><br><ul><li>Take incoming customer calls related to service requests, issues, invoice questions, on-line service support amongst others, and ensure timely resolution; Turn customers over to (RSOM) wherever possible for proactive calling order placement; Ensure that proactive calls are made within the specified cycle times for any applicable accounts</li><li>Generate or assist with quotes to customers based on input received from the specialist and/or the account manager; Identify questionable quoted disposal, transportation, labor or material rates and present to the general manager before quote is released; Create sales orders for customer service requests</li><li>Initiate job folder set up, including all applicable paperwork; Review IP workbench daily and resolve any outstanding items in a timely manner; Create paperwork for all scheduled jobs and ensure accuracy prior to use on-site or in the field</li><li>Add profiled waste to all orders prior to pickup and ensure profiles are properly priced via the quote or contract; Create appropriate job related purchase orders; Manage customer PO details per the company policy</li><li>Assure daily billing of the business with expectation that billing is accomplished each day, is consistent each week, and respond in a timely manner to all billing issues, questions, on unbilled reports; Complete and submit short pay and credit rebill requests</li><li>Resolve all off-specs within prescribed time and communicate with sales, the customer, and the central billing function</li><li>Schedule transportation with the appropriate logistics office for disposal pickups</li><li>Review open sales orders and close where appropriate</li><li>Complete new profiles, recertifications, and amendments and ensure that they are scanned as appropriate</li><li>Take the lead on setting up new customers that result from incoming service requests, and ensure customer information is accurately input into company system(s)</li><li>Work closely with collectors and regional finance manager to assure proper extension of credit to customers.</li></ul><br><br><b>QUALIFICATIONS</b><br><br><strong>What does it take to work at</strong> <strong>Safety-Kleen?</strong><br><br><ul><li>High School diploma or equivalent required;</li><li>Must be 18 years or older;</li><li>Strong customer service skills</li><li>Strong communication skills</li><li>Ability to handle multiple tasks simultaneously</li><li>Knowledge of Beacon System,</li><li>Knowledge of DOT/RCRA regulations;</li><li>Previous lab pack or facility experience</li><li>Proficiency in Windows based applications.</li><li>Knowledge of disposal technologies and waste class codes, and T+D and CleanPack service lines</li></ul><br><strong>Safety-Kleen</strong><strong>,</strong> a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.<br><br>Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. <strong>PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK.&trade;</strong><br><br>Clean Harbors is an equal opportunity employer.<br><br>Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.<br><br>Clean Harbors and its subsidiaries are a Military & Veteran friendly company.<br><br>Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.<br><br>Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.<br><br>*SK<br><br><b>Job Identification:</b> 158796<br><b>Category:</b> Sales & Accounts<br><b>Posting Date:</b> 2026-04-17<br><b>Job Schedule:</b> Full time<br><b>Regular or Temporary:</b> Regular<br><b>Job Function:</b> Customer Service<br><b>Locations:</b> 12544 State Route 10<br><b>Pay Range:</b> $15.14 - $30.29 Hourly<br>","department":"Customer Service","departmentId":"687e8dd047b3bd005c077590","employmentType":[{"value":"Full Time"}],"datePosted":"2026-04-17T00:00:00.000Z","applyUrl":"https://epyc.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CLH-us/jobs/preview/158796/apply/email","attributes":["Sales & Accounts"],"recruiterAssigned":[""],"address":[{"city":"Easton","state":"IL","country":"USA","zipCode":"","address1":"","location":{"type":"Point","coordinates":["",""]}}],"city":"Easton","state":"IL","zipCode":null,"country":"USA","brandId":14,"createdAt":"2026-04-17T00:00:00.000Z","updatedAt":"2026-04-17T12:50:00.845Z"},"summary":"Job details for Customer Service Rep"}